SHIPPING POLICY
Free Shipping: Enjoy free shipping on all orders over $125.
Orders under $125 are calculated at checkout.
Shipping Method:
All orders are shipped via **UPS Ground or Air** (unless otherwise noted).
Shipping is a flat rate of $6 for orders under one pound and $9 for orders weighing one pound or more.
Delivery Areas:
We currently ship only to the **continental U.S. (lower 48 states)**.
No international, Alaska, or Hawaii shipments at this time.
Processing & Transit Times:
Orders typically process within 1-3 business days.
Delivery usually takes 3-7 business days after shipment.
Tracking & Updates:
You’ll receive a tracking number via email once your order ships.
Questions?
Contact.
RETURN & EXCHANGE POLICY
Each piece is made from natural wood, showcasing unique grains, knots, and characteristics. When you purchase from us, you are buying the exact piece shown in the listing photo.
Before purchasing, please:
✔ Carefully review all photos and descriptions.
✔ Double-check sizing based on the provided measurements.
Returns & Refunds:
We offer refunds only in cases where the item arrives damaged during shipping. To request a refund:
🔹 Contact us within 48 hours of delivery.
🔹 Provide photos of the damaged item and packaging.
🔹 We will inspect the claim and determine eligibility for a refund or replacement.
**Buyer pays return shipping cost unless damaged due to shipping.
Due to the one-of-a-kind nature of our products, we do not accept returns for buyer’s remorse, color variations, or natural wood features.
If you have any questions before purchasing, feel free to contact me.